Privacy Policy
Effective Date: 10 Jan 2026
One Plus One Healthtech Limited (“1+1”, “we”, “us”, or “our”) recognises and respects the importance of safeguarding the personal data of individuals who visit our website ([insert website URL]) or utilise our services. In compliance with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486), the European Union General Data Protection Regulation (GDPR), and other applicable international data protection laws, we set out herein our policies and practices on the collection, use, disclosure, and protection of your personal data, as well as your legal rights.
This Privacy Policy applies to all personal data collected through your interaction with our website and services. The types of personal data we collect may include your name, contact details, and address; technical and usage data such as IP address, browser type, device identifiers, operating system, access times, and pages visited; geolocation data, where relevant; transaction information related to products or services you have purchased or enquired about; and other data necessary for the fulfilment of our business functions. Such data may be collected directly from you, automatically through cookies and similar technologies, or from third-party sources such as analytics providers and payment processors.
We process your personal data for purposes including the operation and maintenance of our website and services, fulfilment of your orders or requests, communication in respect of customer support and service notifications, improvement and analytics regarding our services and user experience, fraud prevention and security, personalisation of your experience, compliance with applicable legal obligations, and, where lawful and with your consent where required, the provision of marketing and promotional materials. Our legal bases for processing personal data, where required by law (e.g., GDPR), may include your consent, the necessity of processing for the performance of a contract with you, compliance with a legal obligation, or legitimate interests pursued by us or a third party.
We do not sell your personal data to third parties. Your personal data may be shared with our affiliates, subsidiaries, employees, agents, or contractors who are subject to strict confidentiality obligations; third-party service providers who assist us in website operation, payment processing, analytics, IT support, or marketing; in connection with any merger, acquisition, sale of assets, financing, or transfer of our business to another entity; or with governmental authorities as required by law or regulation. Disclosure may also be made to other parties with your express consent or instruction.
Where your personal data is transferred internationally, including to countries outside Hong Kong, we take all necessary steps to ensure such data is protected with appropriate safeguards, in accordance with applicable laws. These safeguards may include use of Standard Contractual Clauses approved by relevant authorities, adequacy decisions, or other legally recognised mechanisms.
We employ industry-standard physical, administrative, and technical measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Personal data is retained only as long as necessary to achieve the purposes for which it was collected, or as otherwise required by law or regulation.
You have rights in relation to your personal data as provided by applicable law. These include the right to access, rectify, erase, restrict, or object to our processing of your data, withdraw consent (where processing is based on consent), and the right to lodge a complaint with a competent data protection authority. If you wish to exercise these rights or have queries regarding this Policy or our privacy practices, you may contact us at [insert contact email]. International users may access GDPR-specific rights information and contact channels on request.
We do not knowingly collect personal data from individuals under eighteen (18) years of age without verified parental or guardian consent. If you believe that a minor’s data has been collected in error, please notify us such that we may take appropriate action to delete the information.
This Privacy Policy may be revised periodically to reflect changes in our practices or legal requirements. The latest version will be published on this page, and your continued use of our website constitutes acceptance of the revised Policy.
For further enquiries or concerns regarding this Privacy Policy or our data practices, please contact One Plus One Healthtech Limited (1+1) at [insert contact email], [insert postal address], or +852-6187-2313.